Various reasons may cause the physical SIM card inserted in Nommi to not work


Please look through the questions and follow all these instructions below:


1. Does the SIM card work at your location?
Please check your SIM card with other devices like phone and tablet. Does the SIM card's mobile operator have coverage at your location?


2. Does the SIM card have a tethering option? 
Please check if the SIM card is compatible with mobile hotspots.


3. Is the SIM card inserted correctly?
Please check if the SIM card is inserted as shown on the picture below:


4. Connect to the Nommi via the app.
Select Physical SIM mode on the app and confirm the restart. In order to do that, please fulfill further steps:


Nommi app > Profile > My device > SIM settings > SIM mode > Physical SIM.

5. Check your APN settings.
The steps below will help you:

 
Connect to Nommi via the app > open Nommi app > My device > SIM settings > APN. You can get your APN details from the mobile operator.


6. Does the SIM card have a PIN code?
You will need to remove the PIN code from the SIM inserted into Nommi. 

Please follow the steps:
- Connect to Nommi network
- Copy one of the links into your browser:
http://192.168.173.1/html/pincoderequired.html?pincodemanagement?pc=1 http://192.168.0.1/html/pincoderequired.html?pincodemanagement?pc=1
- Enter the PIN code
- Press Apply
- Restart Nommi